General terms and conditions


Registrations for our online courses are binding. Upon receipt of the registration confirmation by you, the contract for seminar participation shall be deemed concluded. If you do not receive the registration confirmation or receive it with a delay, the contract is deemed to be concluded if we do not reject it within a period of 14 days. In the event of overbooking, the registrant will be informed immediately; in this case, no contract will be concluded.

We reserve the right to cancel the Online-course if the number of registrations is less than seven. In such a case, you will be informed immediately and at least seven calendar days before the scheduled course starts. Any payments already made will be refunded.


The prices stated are net prices. The statutory value-added tax shall be added to the net price. Payment is due upon receipt of the invoice by the customer. Payments are to be made without deduction to one of the accounts stated in the invoice. 

Confirmation of participation

We will issue a certificate of attendance for the online-course. 

Quality promise

If you find that the online-course - for whatever reason - does not meet your expectations, you can leave the online course after the first two course units and cancel your registration with us. You will then receive a voucher from us in the amount of the fee paid, which you can redeem within one year from the date of issue at another event of your choice from our company. A cash payment of the seminar price is not possible.


The Do GmbH is liable for damages within the scope of the legal regulations only in accordance with the following provisions:

The Do GmbH shall be liable for damages resulting from injury to life, body or health as well as for damages caused by intent or gross negligence on the part of The Do GmbH or its legal representatives or vicarious agents, as well as for damages in the event of non-compliance with a guarantee given by The Do GmbH or due to fraudulently concealed defects.

The Do GmbH shall be liable, limited to compensation for the foreseeable damage typical for the contract, for such damage that is based on a slightly negligent breach of material contractual obligations by it or its legal representatives or vicarious agents. Material contractual obligations are obligations the fulfillment of which is essential for the proper performance of the contract and the observance of which the contractual partner may regularly rely on.

Other claims for damages by the customer are excluded. The provisions of the Product Liability Act shall remain unaffected.

The limitations of the above provisions shall also apply in favor of the legal representatives and vicarious agents of The Do GmbH if claims are asserted directly against them.


Right of withdrawal

You have the right to cancel the contract within fourteen days without giving any reason. The revocation period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (The Do GmbH, Novalisstrasse 12, 10115 Berlin, Germany, E-Mail: of your decision to withdraw from this contract by means of a clear declaration (via E-Mail to ). For this purpose, you may use the enclosed model withdrawal form (see below), which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. If you have requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

Sample revocation form

If you wish to cancel the contract in accordance with the above cancellation policy, you can fill out this form and return it to us. However, the use of the form is not mandatory. 


The Do GmbH 


I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of the following service: 


Ordered on (*) 

Name of the registrant(s) 

Address of the registrant(s) 

Signature of registrant(s) (only in case of paper withdrawal) 


(*) Delete as applicable.


Furthermore, we offer all registrants the additional option of cancelling the contract free of charge upon written notice of withdrawal received by us no later than 15 days prior to the first online-course date. A refund of any amounts paid will then also be made within 14 days of receipt of the cancellation.

Further information can be found here under FaQ

The Do GmbH

Berlin, July 2021

The Do GmbH: Novalisstraße 12 10115 Berlin, Germany, (c/o IFF) Grindelallee 100, 20146 Hamburg, Germany | Amtsgericht Berlin Charlottenburg | Handelsregister HRB 206166 B | UID-Nr DE297293183 | Geschäftsführer Florian Hoffmann | Katherin Kirschenmann